Subscription & Refunds

Can I purchase Marrow Plans by Installment / EMI ?
Yes! The EMI options are available on all major Credit cards and HDFC Debit card, which are available on the payment page. The availability & offering...
Tue, 3 May, 2022 at 10:21 AM
How can the price be so low or high?
Well, it depends on how you look at it. Marrow is the effort of India's top medical teachers, previous NEET PG top rank holders, a rock star team of e...
Fri, 21 Jan, 2022 at 11:26 AM
What will happen to my Pro plan if I lose my phone or buy a new phone?
Your Pro Plan is associated with your email id used during the purchase of your subscription. Even if you change your device, all your data, bookmarks, te...
Fri, 21 Jan, 2022 at 11:25 AM
If I change my registered mobile number with Marrow, does it affect my account in any manner?
If you wish you change your number, you can write to legal@marrowmed.com. Post verification, your number may be changed. A change of phone number will not a...
Tue, 3 May, 2022 at 10:22 AM
Is there a discount? If so, how do I apply?
Discounts are available as coupons. Some are auto-applied during purchase. You can see the available coupon code on the Pro page. If we have any special co...
Fri, 21 Jan, 2022 at 11:28 AM
How can I pay? Is the price inclusive of Tax?
Please tap on the top left menu bar in your app and go to subscribe (Android Users). Also, you can visit www.marrow.com/home/pro on your browser (both Andro...
Tue, 3 May, 2022 at 10:22 AM
After subscribing to a plan, how soon will my plan be activated?
You will receive an activation mail a few seconds after making a successful payment. Once you get the activation mail, close your Marrow app and open it -...
Tue, 3 May, 2022 at 10:22 AM
What will happen when I buy Pro?
When you buy a Pro plan you get access to the locked tests, MCQs and Videos based on the plan of your choice.
Fri, 21 Jan, 2022 at 11:26 AM
Can I subscribe only for one subject?
No. Marrow does not have subject-wise subscription plans.
Fri, 21 Jan, 2022 at 11:28 AM
Is there any subscription plan for 2 years or more?
Yes, we have a subscription plan for 2 years and 3 years. If you are in your 2nd and 3rd year, we highly recommend purchasing Plan C for 3 years. Please ...
Tue, 3 May, 2022 at 10:22 AM