Can I watch Marrow videos on my laptop/desktop?
No. You can watch Marrow videos only on a mobile device like a phone or a tablet. If you want to watch the videos on a larger screen, we suggest you use a t...
Fri, 21 Jan, 2022 at 11:12 AM
Can I get access to PPT or notes used in the video?
You can refer to the Soft copy notes in the App - however, you cannot download them. We have incorporated the maximum number of images in the notes, and you...
Fri, 21 Jan, 2022 at 11:13 AM
Can I see the same video multiple times?
Yes, you can watch the same video any number of times.
Fri, 21 Jan, 2022 at 11:12 AM
Can I watch videos offline?
You can download videos and watch them later. However, even after you download the videos, you will need a basic internet connection to watch them. This w...
Fri, 21 Jan, 2022 at 11:12 AM
When I try to play the video, it shows "Your device is not supported". What should be done?
We have instituted several security measures and international standard safety protocols to allow videos to be accessed securely. This greatly reduces chanc...
Fri, 21 Jan, 2022 at 11:13 AM
My videos are not loading or loading very slowly. What should I do?
Check if your internet connection is working properly (test with a Youtube video). Next, try lowering the resolution of the video by tapping on Auto in th...
Fri, 21 Jan, 2022 at 11:13 AM
Can I have subtitles for the video?
We do not provide subtitles for the video lessons. However, you can use the Softcopy Notes available in our App. The content provided in our Notes are bas...
Thu, 24 Mar, 2022 at 8:46 AM
I am unhappy with one video lesson. What should I do?
We replace videos rated 3.5 stars or below, depending on faculty availability. Please rate the video and leave your feedback on the video concerned. We wi...
Fri, 21 Jan, 2022 at 11:13 AM
Can I selectively watch a particular topic in a video lesson?
Yes. The list of topics covered in a video lesson will be given below the video. You can jump to a topic by tapping on it.
Fri, 21 Jan, 2022 at 11:12 AM
I am getting an error while playing the videos starting with VIDERR. What should I do?
If you are getting VIDERR while playing the videos on your device, please find the troubleshooting steps for each error. Known Video Errors Solut...
Mon, 27 Jun, 2022 at 11:21 AM