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Edition 6
6
I have ordered E6 notes, when will it be dispatched?
Edition 6 is now live! How do I access it?/ Why only certian subject videos are live?
Will I be automatically upgraded to Edition 6?
How can I access E6 softcopy notes on the app?
Will my progress be retained after Edition 6 launch?
View all 6
General Questions
13
My friend/peer has received the Revision & MED80 PDF notes. Why have I not received it/Why am I not able to download it?
How do I use Marrow to plan my preparation effectively?
6 months plan have been launched- How I can purchase them?
I want to change my phone number associated with Marrow?
Is Marrow enough to secure a good rank in NEET PG/AIIMS PG?
View all 13
Marrow Notes
4
Is soft copy available for all users?
Will notes be available for purchase for Plan B or Free users?
I am finding it difficult to read the soft copy of Notes. Sometimes the letters are too small. Can I expand it?
Will Notes be shipped to countries outside India?
Subscription & Refunds
14
Can I purchase Marrow Plans by Installment / EMI ?
How can the price be so low or high?
What will happen to my Pro plan if I lose my phone or buy a new phone?
If I change my registered mobile number with Marrow, does it affect my account in any manner?
Is there a discount? If so, how do I apply?
View all 14
QBank
9
Can I get the PDF of QBank modules?
Can I reset my QBank and start over?
What is Schema and how to use it?
Can I solve QBank module more than once?
Are questions of the Test Series distinct from those of QBank?
View all 9
Renew
4
My plan is expiring, I want to renew it. What is the best discount available?
If I renew my plan now, will I be auto upgraded to Edition 6 when it is launched?
How can I renew my current Marrow Plan?
What will happen to my remaining validity if I renew my plan/Will my plan start immediately post purchase or after my existing plan ends?
Videos
10
Can I watch Marrow videos on my laptop/desktop?
Can I get access to PPT or notes used in the video?
Can I see the same video multiple times?
Can I watch videos offline?
When I try to play the video, it shows "Your device is not supported". What should be done?
View all 10
Device and Account
9
Can I use Marrow in more than one device?
What are the devices that Marrow is compatible with?
I am trying to cast the Marrow videos on a larger screen, but it is blank. What do I do?
What type of documents are required for Verification?
Can I use Marrow without providing ID proof?
View all 9
Test Series
17
Can I retake a test?
Can I take the Marrow Test Series on my Laptop or desktop?
Can I reset Marrow Tests and start over?
How many tests are there right now?
When is the ideal time to take a grand test?
View all 17
Intern Mode
5
What is intern mode?
Who should use Marrow in Intern Mode?
Is this a revision tool?
How do I activate Intern Mode?
Will Intern Mode have new videos?
Help & Support
5
Do you have any WhatsApp group or Facebook group for doubts and discussions?
Can I ask subject doubts?
Can we reach the faculty directly?
Will Marrow assist with rank counselling?
How do I reach Marrow?